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Firm Overview
Understanding Our Clients / Client Service
The Steele Law Firm is a boutique Chicago-area law firm, dedicated to protecting and preserving clients’ property and rights by providing high quality, personal service to our clients. We represent clients in matters of protection, such as estate planning, wills and trusts, and pre and postnuptial agreements, as well as matters of preservation, such as divorce, asset division, child custody, and spousal support.
We are committed to honest, compassionate, straight forward advocacy for our clients, using the law as a tool to help individuals solve problems and plan for the future. Our primary goal is to provide you with a legal voice, giving you the ability to be involved in solving your own legal problems. We do this by:
- Assuring that you are well informed about your rights and legal standing
- With that information, assisting you in making strategically beneficial decisions to achieve your specific goals
- Zealously advocating your position in court and out of court
- Protecting you from the slings, arrows and pitfalls associated with the divorce process
- Maintaining a close relationship with you during your crisis.
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Lots of attorneys understand the law, but do they understand you?
Families are complicated. And at the Steele Law Firm we know that family law matters are stressful. We understand the dynamics of divorce and pledge to do everything we can to meet your needs. We are committed to offering emotional support, trust, and confidence in the development and maintenance of a successful attorney-client relationship.
Any attorney can tell you how he or she “understands what you’re going through,” but only Attorney John Steele truly does understand. John has been through the system himself as a divorced father. Having a counselor who has “been there and done that” truly gives you an edge.
Having counseled and represented individuals in family law and estate planning matters, we have encountered clients from nearly every line of work, race, economic background, and family relationship. Although each client is unique, the great likelihood is that we have represented many clients just like you.
Chances are you may face a variety of issues that do not fit neatly into one category of the law. That‘s why, when you work with the Steele Law Firm, we begin by identifying the knowledge and people you need - both inside and outside our firm, and then put the right team together for you.
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Client Service
We are not only dedicated to providing exceptional legal services. At the Steele Law Firm, quality client service is also a priority. Providing personal service means that our clients do not have to worry that their file will be handed off from one attorney to another, and of course it includes being accessible to our clients. To ensure that our priorities are met, we‘ve implemented the following client service standards:
- Same day return of phone calls by either attorney or staff
- Multiple office locations throughout the Chicagoland area
- Internet e-mail messaging
- Same day consultation appointments
- Hours of business M-F, 8:00 - 5:30
- After hours voice messaging service
- 24-hour hotline (708) 689-8131
- After hours appointments
- Detailed monthly billing statements
- Major credit card payment options
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Call (312)-893-5888 for more information, if you have any questions, or to set up a FREE consultation.
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